Privacy Policy

Two Peas Collection ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make purchases from our online store.

By using our website, you consent to the practices outlined in this Privacy Policy.

Information We Collect

We collect personal information to provide you with our products and services and improve your shopping experience. The types of information we collect include:

Personal Information: Your name, email address, phone number, billing address, shipping address, and payment details.

Order Information: Details of the products you have purchased, including order history.

Website Usage Data: Information about how you interact with our website, including IP address, browser type, operating system, and browsing activity.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to improve site performance, enhance user experience, and personalize content.

How We Use Your Information

We use the information we collect for the following purposes:

To Process Orders: We use your personal information to process and fulfill orders, including shipping and payment processing.

To Communicate with You: We may use your email or phone number to send you order confirmations, shipping updates, promotional offers, and other communications.

To Improve Our Website: We analyze website usage data to improve our website's design, functionality, and content.

To Prevent Fraud: We may use your information to detect and prevent fraud and ensure the security of our website.

Sharing Your Information

We respect your privacy and do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: We may share your information with third-party service providers who assist us with processing payments, shipping orders, and providing customer service.

Legal Requirements: We may disclose your information if required by law, such as to comply with a subpoena, court order, or other legal process.

Business Transfers: If we merge with or are acquired by another business, your information may be transferred as part of that transaction.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Our website uses encryption (SSL) to secure sensitive information such as payment details during transactions. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

Your Rights and Choices

As a customer in Australia, you have certain rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and ask us to correct any inaccuracies.

Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe instructions in the emails or contacting us directly.

Deletion of Information: In some cases, you may request the deletion of your personal information, subject to legal obligations.

International Transfers

While we operate within Australia, some of our third-party service providers may process your personal information outside of Australia. By using our website, you consent to the transfer of your personal information to countries outside of Australia where privacy laws may not offer the same level of protection.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Two Peas Collection
Email: hitwopeas@gmail.com
Phone: +61431994718
Address: 6 Jones Road Cannonvale QLD 4802